1. We provide a 12-Month Free Warranty for all our products, except for defects caused by the user's mishandling. 2. In case of any defect in our products or in case you experience any problem with our purchase terms and conditions, please call us and we will promptly respond. Contact Tel: +82-31-777-9119 Fax: +82-31-777-9153 E-mail: safety777@ korea.com 3. If you are dissatisfied with your purchase, you may return it within 7 days in its original condition. We are not liable, however, for any quantity shortage, damage, and mishandling due to the fault of the purchaser. 4. As soon as we receive a returned item, we will immediately refund the purchase price after we clear the reason for the return. In case the reason is valid, we will also wire you the delivery cost based on current prices.